Feedback Form

Feedback Form

Feedback Form

1. Your Information

2. Why are you visiting Southampton?

6. Please tell us where you heard about Discover The South

7. Overall

1. Your Information

2. Why are you visiting Southampton?

3. The Tour

4. The Driver & Vehicle

5. Your Reservation

6. Please tell us where you heard about Discover The South

7. Overall

Thank you for taking the time to complete this questionaire and using
Discover The South

1. Your Information

2. Why are you visiting Southampton?

3. The Tour

4. The Driver & Vehicle

5. Your Reservation

6. Please tell us where you heard about Discover The South

7. Overall

Thank you for taking the time to complete this questionaire and usingDiscover The South

Thank you for taking the time to complete this questionaire and using
Discover The South

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Telephone reservations

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Email/internet reservations

Telephone reservations

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03:42AM

Thu Feb 9, 2012

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What did you think? We would love to have your feedback on the time you spent with us. We are proud of what we do and if something is not quite right or better than expected, please let us know.

Name*	Address line 1	Address line 2	Zip code / postcode
State / county	Country	Email	Tour type & departure dates

Leaving on a cruise

Arrived from a cruise

Business

Visiting friends

Other

Please specify

Leaflet at hotel	Website	West Quay Cars (office or driver)		Tourist Information Office
Visit Southampton Website		Other	Please specify

Which tour did you take?		Would you book with discover the south again?	Yes	No
	Bespoke - please specify	Would you recommend discover the south?	Yes	No

	Excellent	Very good	Good	Fair	Poor	Very poor
The selection of locations visited
The level of information provided
The duration of the tour
Frequency of stops during the tour
Value for money
Overall impression of your chosen tour

	Excellent	Very good	Good	Fair	Poor	Very poor
The driver's presentation/appearance
His/her personality and professionalism
His/her knowledge/information delivery
The cleanliness of the vehicle
The comfort/suitability of the vehicle
Overall impression of the driver and vehicle

	Excellent	Very good	Good	Fair	Poor	Very poor
Did the telephonist understand your requirements
Did he/she provide sufficient information on your tour
Overall how would you rate the staff

Content of information on the website

Overall impression of the website

User friendliness of the on-line reservation form

Efficiency of the reply

How would you rate the internet reservation process